Shipping & Delivery

Free Shipping

We offer free & discreet worldwide shipping. The price you see on our website is the final price you need to pay. We pay the customs fees.Please be assured that no hidden costs.Please note that due to legal prohibitions, our dolls cannot be delivered to all Islamic countries.

Note: Sex doll products shipped to the UK, Canada, Mexico,Switzerland and Norway will require custom clearance by the customer. 

Discreet Packaging

The doll will be packed in a plain carton box. There will be no information that indicates that it’s a doll. Be aware, that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside the USA.

Custom & Taxes

For Canada, Finland, Denmark, Norway, Switzerland, and a few other countries it is not possible to pay import charges upfront. On average the additional fee is approx $150 and in most cases. In this case, we will split the duty fees with you (50%) and also manage the liaison with import customs, so it is stress-free for you.

Shipping & Delivery Time

In-Stock Doll :

Delivery time is 3-7 work days !

Custom Doll:

Production time is around 3-7 days .

Delivery Time :

US & Canada Express: 7-12 days
European Union: 15-20 days
Finland, Denmark, Norway, Switzerland: 7-12 days
Australia: 7-12 days

Order Change/Cancel/Return

Cancellations made within 24 hours of purchase will incur a 10% cancellation fee to cover our costs. Cancellations made after 24 hours of purchase will be subject to a 20-30% cancellation fee as further production and time costs have been incurred. This amount will be deducted from the refund processed to your card in the event we have already processed your credit card for shipping.

– Wrong Dolls
When you receive the doll and you find it looks absolutely different from the factory pictures or website, just show us an unboxing video (with the whole body, head, shipping label, and outside package box ). We will report and check to our factory and shipping carrier, and arrange a new replacement for you.

– Damaged Dolls
You should file a claim with the shipping carrier on receipt of your package if it is severely damaged. A new replacement will be arranged depends on how severe damage it is. For slight damage, a repair kit will be offered.